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Work Experience
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• Dates
• Name and address
of employer
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From April 2012 to December 2013
Onebip - Neomobile
s.p.a, Milan
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• Type of business
or sector
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Mobile payment services
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• Occupation or position held
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Project Manager and
PreSales
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• Main
activities and responsibilities
|
Onebip is part of
Neomobile Group, one of the world’s leading Mobile Entertainment and Commerce
multinational company. Onebip is the leading global mobile payments provider
for game publishers, social networks and other online media and digital
companies, and allows companies to seamlessly monetize digital goods and
services through a mobile payment solution, in more than 70 Countries, using
direct connection with more than 250 mobile carriers.
I work as a
Project Manager inside the Tech Team of Onebip, and I am responsible for the planning
of the team activities, the preparation of estimates and work plans. I’m
also the main interface for the
internal Post Sales product team regarding the requirement analysis and
solution design, and for the support to external customers about integration,
product knowledge, customizations and maintenance.
I support sales
activities with a role of technical presales, writing technical documentation
and taking part to RFI and RFP preparation for commercial tenders.
The main customers
of Onebip, with whom I have been in continuous contact, are in the field of Gaming
(GAMEFORGE, AERIAGAMES) and Dating (BADOO, NETLOG, CUPID). I have also
frequent contacts at technical level with telephone carriers and aggregators
worldwide.
The technologies
used in the project area are: PHP, MongoDB, MySQL, Javascript, Microsoft TFS,
GitHub, Toughtworks GO, NewRelic, DataDog.
I support the use
of Agile methodologies in the
management of the planning, preparation and carrying out of the estimates of
the developments and releases.
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• Dates
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From December 2009 to April 2012
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• Name and address
of employer
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Tieto
Italy s.p.a, Assago (Milan)
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• Type of business
or sector
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Multinational System Integrator
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• Occupation or position held
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Pre-sales Manager
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• Main
activities and
responsibilities
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I was responsible
for the activities of support and assistance, for projects and technology
services, supporting the sales executive, for Tieto customers and new
prospects.
The role included:
analysis and preparation of technical and functional requirements,
preparation of technical and architectural solutions, management of the
technical internal coordination of partners and suppliers for specific system
integration activities, estimation and project planning, participation in
events and business activities. My activities also included the role of bid
manager, for participation in public and private tenders.
This role put me
in touch with customers in many areas: Industry (ABB, IMPREGILO), Telecom
& Media (MEDIASET RTI, TELECOM ITALIA MEDIA BROADCASTING, VODAFONE,
TELECOM ITALIA), Finance (BANCA INTESA, BPM, ING DIRECT), Services (ENEL ,
TERNA, AMADEUS), Public Administration (MUNICIPALITY OF MILAN).
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• Dates
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From November
2008 to December 2009
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• Name and address
of employer
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Tieto
Italy s.p.a, Assago (Milan)
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• Type of business
or sector
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Multinational System Integrator
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• Occupation or position held
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Project Manager
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• Main activities
and responsibilities
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I was responsible
for project activities for key clients in Tieto, for the Media and Services
direction. Tieto had in particular a strong collaboration with AMADEUS, a
world leader in the "Travel", for which have been designed and
managed B2B services, consisting of integrated technological platforms
capable of handling the business end customers: UNICREDIT and TELECOM ITALIA.
I coordinated two working groups of three people, taking care of the work
plan and management, sharing software engineering and technical choices with
the Solution Architect. Solutions built provided the management of travel
expenses of employees, with the possibility to book flights, hotels, trains
and other means of transport by web portals on the intranet. At the technical
level have been used Java technologies, MS. NET, SQL Server and Oracle, with
a large degree of integration with the central repository and the
technological infrastructure of Amadeus. I’ve introduced and supported
wherever possible Agile methodologies.
Other projects in the media have handled for leading companies
at the national level (MEDIASET, TELECOM ITALIA MEDIA BROADCAST) for the
implementation of web applications for the company's intranet, and
mass-market services with strong multimedia components.
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• Dates
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From February 2007 to November 2008
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• Name and address
of employer
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Zero9 S.p.A.,
Milan
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• Type of business
or sector
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Mobile
entertainment and VAS services
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• Occupation or position held
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Project Manager
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• Main
activities and responsibilities
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Head of Technology
for the area called Digital Contents, within Zero9, service and content
provider, leader in Italian VAS market.
I coordinated an
internal group of six developers, consisting of Zero9 employees and external
consultants, with direct responsibility on personnel management, work plan
and technical choices. I have also carried out the supervision of projects
implemented by partner companies, and all the activities performed by
outsourcers. The role involved a direct and continuous relationship with the
Internal Marketing and Product specialists for analysis, development, and
ongoing maintenance.
The technologies
used in the projects were exclusively open source (Linux, MySQL, Java,
Hibernate, Quartz), for the construction of a proprietary architecture
allowing to manage VAAS services for different sales channels: WAP (m-site
specific to different carriers), WEB (large consumer portals, affiliate campaigns
and advertising), SMS (Premium interactive services), IVR (interactive
services post paid). I also convinced the company to adopt Agile
methodologies for some pilot projects, and for the continuous work in
progress management.
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• Dates
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From July 2006 to February 2007
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• Name and address
of employer
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Etnoteam,
Milan
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• Type of business
or sector
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Information Technology consulting
company
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• Occupation or position held
|
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Demand
Account Manager at
VODAFONE ITALIA
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I worked as an
Account Manager at Vodafone Italy, in the Business Demand structure. The role
was to coordinate and manage projects on behalf of the Department of
Technology, in the division defined as "Business Data", who ran
initiatives aimed at the implementation of commercial products (Vodafone
Casa) concerning: mobile data, interconnections, broadband, fixed -mobile
convergence, analysis and data warehouse.
The role involved
the intermediation between the Marketing Department, expressing the
functional requirements, and the Information Technology Department, represented
by specialized Functional Analysts. The account had the task of coordinating
the working group, schedule activities, draw up the technical documentation
for the various phases of the project. A prerequisite was the in-depth
knowledge of the technological architecture of Vodafone Italy with all the
various systems involved, and the knowledge of the business process of
Vodafone Italy, comprehending quality procedures and document management.
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• Dates
|
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From July 2004 to July 2006
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• Name and address
of employer
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General Computer Italia, Lacchiarella (Milan)
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• Type of business
or sector
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Information Technology consulting
company
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• Occupation or position held
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CRM
Business Analyst at
VODAFONE ITALIA
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• Main
activities and responsibilities
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The role was to
manage the business requirements analysis and the project feasibility of technological
projects inside Vodafone, with specific responsibility for the channel IVR
(Interactive Voice Response). More specifically were managed services related
to new tariff plans and options, to customer care service 190, and to the
Loyalty program VodafoneOne. Among the most significant and innovative projects
personally supervised can be noted Geographic number, concerning the fixed-mobile
convergence, and the Dvb-h project for the management of TV services and
contents on mobile.
Part of the job concerned
the preparation of high-level technical documentation with UML support, about
projects that had to be shared both with the internal division of Products
and Services and the department of IVR software development with the supplier
NORTEL . It was also a mandatory pre-requirement the knowledge of specific
technologies used by Vodafone, as well as a deep experience in IVR
applications, operational reporting, management of telephony, voice
infrastructure and connectivity.
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• Dates
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From June 2003 to June 2004
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• Name and address
of employer
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Reitek S.p.A. – Gruppo Engineering - Ingegneria
Informatica, Milan
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• Type of business
or sector
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Information
technology products and services
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• Occupation or position held
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Sales
Executive
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• Main
activities and responsibilities
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I held the role of
commercial account, with the task of managing some direction’s customers,
supporting and managing directly the development and evolution of telephony
services (traditional and VoIP), call center and IVR. I also participated in
marketing campaigns and actions for business development with the goal to
find new leads and customers.
I handled directly
and autonomously customers belonging to different sectors: finance (CEDACRI,
CENTAX), services (GEMEAZ-EDENRED, SIEMENS, COS), PA and local utilities (ACAM La
Spezia, VELA Venice, REGIONE EMILIA ROMAGNA), telemarketing and call center (CALL&CALL,WIND-ITALIAONLINE,
LA MARCHIGIANA, TESMED).
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• Dates
|
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From February 2001 to May 2003
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• Name and address
of employer
|
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Reitek S.p.A. – Gruppo Engineering - Ingegneria
Informatica, Milan
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• Type of business
or sector
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Information technology
products and services
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• Occupation or position held
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Presales
manager
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• Main
activities and responsibilities
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The role involved
support and technical assistance to commercial agents in a presales phase,
including in that the analysis of the requirements and the needs of end
customers, and the drafting of proposals for functional solutions and
technology architectures.
I handled the
drafting of technical annexes to be included in the economic offers and the
assessment of the estimates of the resources needed for the realization of
projects and job orders. I could therefore work in different sectors: finance
(CEDACRI,
CREDEM, MEDIOLANUM, CRIF, BANCA SELLA, BPM, FINDOMESTIC, FINCONSUMO), Public Administration and energy local utilities (ACAM
La Spezia, AMPS Parma), telemarketing and
telephone services (ALBACOM, ATLANET, CALL&CALL,
TELECOM ITALIA). I had also the opportunity
to collaborate with important technology partners (ENGINEERING,
NCR, REPLY, SIEMENS, TELEAP,
TIETO).
My task was also
to organize demos, fairs and events that involved a demonstration and a
technical examination of the product. This role also gave me the opportunity
to travel frequently both in Italy and abroad, to participate in meetings
with clients, at conferences and trade shows.
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• Dates
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From September 1999 to January 2001
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• Name and address
of employer
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Reitek S.p.A. – Gruppo Engineering - Ingegneria
Informatica, Milan
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• Type of business
or sector
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Information
technology products and services
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• Occupation or position held
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Software
Developer and Foreign
partners support
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• Main
activities and responsibilities
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I was involved in
the development of some software modules and applications for the platform
called Contact Highway, owned by Reitek, a complex call center solution VOIP
based. I programmed mostly in C and Java on Unixware and Linux platforms.
In the role of
International support I worked with partner companies and foreign customers of
Reitek. I have carried out: training activities, coordination of technical
and commercial tasks, production of technical documentation in English. I
also held the position of Technical Project Manager on projects involving
partners abroad, with experience in the Netherlands, Germany, and Poland.
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Education and Training
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• Dates
|
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September 1999
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• Name and type of organisation
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Order of Engineers in Milan
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• Title of qualification awarded
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Licensed to practice the engineering profession, as a
result of passing the State Exam.
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• Dates
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From September 1992 to July 1999
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• Name and type of organisation
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Politecnico di Milano
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• Title of qualification awarded
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Major Degree in Telecommunications Engineering
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• Dates
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From September 1987 to July 1992
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• Name and type of organisation
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Liceo Scientifico, in Somma Lombardo (VA).
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• Title of qualification awarded
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Scientific high school diploma
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Personal
skills and competences
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Mother Tongue
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Italian
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English
French
Spanish
Chinese
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Understanding
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Speaking
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Writing
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Listening
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Reading
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Spoken
interaction
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Spoken
production
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C2
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C2
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C2
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C1
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C1
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B2
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B2
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B1
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A2
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A2
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A1
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A1
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A1
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A1
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A1 -
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A1 -
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A1 -
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A1 -
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A1 -
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A1 -
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Social skills and competences
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I
consider my relationship skill one of the most characteristic and significant
of my professional profile. I have excellent communication skills both in-house
and towards external customers and suppliers, and I prefer roles that
expressly require the application of these abilities.
I’ve
always been able to create and maintain good personal relationships in the
workplace, and to participate actively and synergistically to group dynamics.
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Organisational skills and
competences
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I
have had several times in my professional career the opportunity to organize
and manage technical working groups, with excellent results and full
satisfaction of the commitments. I think I have an excellent organizational
skills and interaction with people, which apply even in private life,
organizing trips and group of photographers. In all the most recent work
experiences I had the task to manage and organize groups of technicians, and
interact with internal or external customers, suppliers, and technology
partners.
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Technical skills and competences
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I
have a proven track record in projects and technologies in CTI and IVR.
I
participated and coordinated software development projects based on both
Microsoft (VB, .NET, Apache, SQL server) and Open (Java, Struts, Hibernate,
JBoss, MySQL) environments. I have also matured over time skills and
knowledge of technology architectures based on IBM and Oracle, and on specific
proprietary solutions.
I
made several experiences in VAS and Mobile Payment field, with particular
reference to the implementation of B2C services and integration with
telephone carriers.
I
have mastery of the main design tools and project management, and experience
in the application of process management methodologies (ITIL, COBIT, ISTQB),
with particular experience and preference for Agile methodologies.
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Artistic
skills and competences
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Passionate
about photography, I followed some semi-professional courses, and I developed
skills of professional preparation and editing of images, even managing to
win some competitions. Passionate and competent about theater, cinema,
literature, and graphic arts with preference for modern and contemporary art.
I’m studying for some years classical guitar.
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Other skills and
competences
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I’ve
always been very practical sport, I train regularly for agonistic running
(half marathon and marathon), skiing, basketball and trekking.
I
carry out the role of Travel Coordinator for the agency Avventure nel Mondo,
dealing with organization and logistics of group travel all over the world,
once or twice a year, with experiences in India, Laos, Nepal, Turkey,
Ethiopia, Cuba and all Middle East.
I
perform volunteer work in the Exodus no profit foundation as a computer
teacher and educator.
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Driving
license
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Italian driving license, type
B
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Additional
Information
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Member of the Order of
Engineers and equipped with individual VAT, I can evaluate proposals for
consulting with remuneration and social security contributions day in favor
of Inarcassa. |
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